Other Services
Other Services
Total Risk provide a range of specialist business services delivered by our national Field Services team. Our broad range of in-field services are customised and tailored to meet the specific requirements of each client. Our Field Services team offer a premium level and quality of service, backed up by our own stringent in-field service criteria and performance guidelines.
Integral to all aspects of our approach is our unwavering focus on:
Achieving the desired outcome with a focus on de-escalating conflict.
Respecting the customer while still focusing on the required result.
Undertaking all field work with a high level of professionalism, knowing we are an extension of our clients’ brand.
We believe communication is key. As part of our commitment to providing a quality service, Total Risk has a secure online job management system which enables clients to effectively monitor progress, update details, provide additional instructions, and maintain a close and current status on any particular situation.
In addition to our online reporting system
We provide from the outset a structured Service Level Agreement with clearly stated time frames; monthly updates; regular reports; tracking KPIs; and detailed quarterly management meetings. It’s all part of us maintaining our leading standard of service.
Our services are supplied throughout New Zealand
