Corporate Care
Total Risk’s Approach to Customer Engagement
Corporate Care Services
Finding and building rapport with vulnerable people is a challenge for many organisations. Many people are not willing or able to cope with the digital world and fit within with the business processes of many organisations. This can occur for a number of reasons, from illiteracy, English being a second language, through to cultural differences, health issues or just distrust.
Total Risk Field Advisors are chosen for their experience working with a wide range of situations, personalities, and people of varying cultures. This combined with our solution focused approach to managing risks results in resolution of often long standing and intense conflict.
Offers a unique range of specialist business solutions
Experienced team of security advisors, investigators, and business advisors
We support clients through business critical incidents
Our Corporate Care services include:
Businesses and organisations needing to undertake and outsource ‘in field’ activities, resulting from their own limited resources in the field.
Businesses needing to handle some difficult or anxious customers, requiring a level of expertise, maturity, and professionalism from field representatives. With Total Risk, our approach is to not simply undertake the required activity, but to truly focus on achieving the desired end result, de-escalate any conflict or issue, and protect the reputation of our client’s brand.
Entities requiring full completion of legal documents, e.g. hire purchase contracts, financial instruments/financial documents.
Professional organisations seeking renewal of memberships due to payment apathy.
Organisations and product development groups wishing to undertake new product testing, product surveys, or new product research.
For more information about our corporate care services and how we can interact with customers on your behalf, please Contact Us. Our services are supplied throughout
New Zealand
Want more information?
Physical Address:
60a Victoria Street
Alicetown
Lower Hutt 5010
Postal Address:
PO Box 38775
Wellington Mail Centre, Lower Hutt 5045
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